CRM
CRM, a cloud‑based CRM platform tailored for Indian businesses across industries such as IT services, manufacturing, hotels, CA firms, wealth management, and more:
Key Features & Capabilities
Sales CRM
Marketing Automation
Helpdesk & Service Management
Integration & Automation
Mobile CRM
Customization & Analytics
Advantages
Unified platform: Combines sales, marketing, service, and campaigns in one ecosystem
Marketing Multichannel marketing: Email, SMS, and WhatsApp campaigns with automation
Local integrations: Direct syncing with Indian directories/ERPs like Tally and IndiaMART
Mobile-first: Field staff can log visits, calls, tickets, action items on the go
Affordable onboarding: Swan implementation support and certification makes adoption smoother
